Can you get me a merchant account for GLP-1 or other prescriptions?

We send your application to acquirers in our network that board telehealth, matched to your licensing and certification. Approval is the acquirer's decision.

Do you touch patient records?

No. We process payments only; patient data stays in your systems.

Can I bill monthly prescriptions?

Yes. Clear disclosure, easy cancellation and a recognisable descriptor keep disputes down on recurring plans.

What if one account is paused?

Routing failover moves payments to your other accounts and saved cards stay in your vault.

Telehealth & Online Pharmacy

Payment processing for telehealth and online pharmacies

Prescription and pharmacy sales are restricted by the card schemes. One application reaches the acquirers that board telehealth, with the certifications and licensing they expect already in it.

Talk to sales What acquirers need

Your Telehealth & Online Pharmacy application

Matched to each acquirer's boarding rules

Acquirer A
United States
Checking
Acquirer B
United Kingdom
Checking
Acquirer C
European Union
Checking
Acquirer D
United States
Checking
Acquirer E
European Union
Checking

What acquirers look for

What an acquirer checks before boarding telehealth and online pharmacies.

Card schemes require online pharmacies and many telehealth businesses to be certified by an approved monitoring service, usually LegitScript, and acquirers check prescriber and pharmacy licensing in every market.

Typical merchant category code5912

LegitScript certification

Certification for online pharmacies and telehealth services that sell prescription products, as the card schemes require.

Prescriber and pharmacy licensing

Licensed prescribers and pharmacies for every state or country you serve.

Prescription controls

Prescription-only products sold only after a valid consultation and prescription.

Patient data protection

Handling of patient data in line with HIPAA, GDPR or your local rules.

Subscription disclosure

Clear terms for recurring prescriptions and easy cancellation.

You must hold the licenses and registrations your markets require. Approval is always the acquirer's decision; we make sure your application reaches the ones whose rules it fits.

How Orchestrapay helps

Get approved, stay live, keep the accounts.

Get boarded

Fill in one KYC application. We pre-match it to the boarding rules of each acquirer in our network of 40+ that boards telehealth and online pharmacies, taking MATCH status into account, and send it only where it fits.

Acquirer Network

Never depend on one account

Run on several merchant accounts at once. Smart Routing splits traffic and fails over when one is paused, and your customers' cards stay in a vault you own.

Keep your accounts

Stay under the card schemes' dispute and fraud thresholds with alerts that stop disputes early, deflection that stops them being filed, and 3D Secure where fraud risk is high.

What telehealth and online pharmacies ask us.

If you sell prescription products online, Visa and Mastercard generally require certification by an approved service such as LegitScript. Acquirers will ask for it.

Other regulated industries

AdultMerchant accounts for adult websitesLearn more

iGaming & BettingPayment processing for iGaming and bettingLearn more

Tobacco & VapesMerchant accounts for vape and tobacco shopsLearn more

Tell us about your telehealth & online pharmacy business.

Share what you sell, where, and how you process today. We will tell you which acquirers in our network are a realistic match before you fill in anything else.

One application, many acquirers
Matched to boarding rules before it is sent
Several accounts behind one integration