Nutraceuticals
Merchant accounts for nutraceuticals and supplements
Supplements are boarded as high risk because of trial offers, health claims and disputes. One application reaches the acquirers that board nutra, and our dispute tooling keeps your ratios where they need to be.
- CheckingAcquirer AUnited States
- CheckingAcquirer BUnited Kingdom
- CheckingAcquirer CEuropean Union
- CheckingAcquirer DUnited States
- CheckingAcquirer EEuropean Union
What acquirers look for
What an acquirer checks before boarding nutraceutical and supplement brands.
Nutraceuticals carry high dispute rates, driven by trial and subscription offers and by product claims. Acquirers look closely at your offer structure, marketing claims and refund policy.
Compliant product claims
Marketing that does not make disease or cure claims your regulator does not allow.
Transparent offers
Trial and subscription terms shown clearly before purchase, with explicit consent to rebill.
Refund and cancellation policy
Easy cancellation and a refund policy your support team actually honours.
Product documentation
Ingredient lists, labels and supplier or manufacturing information.
Processing history
Statements showing your refund and dispute rates, if you process today.
You must hold the licenses and registrations your markets require. Approval is always the acquirer's decision; we make sure your application reaches the ones whose rules it fits.
How Orchestrapay helps
Get approved, stay live, keep the accounts.
Get boarded
Fill in one KYC application. We pre-match it to the boarding rules of each acquirer in our network of 40+ that boards nutraceutical and supplement brands, taking MATCH status into account, and send it only where it fits.
Never depend on one account
Run on several merchant accounts at once. Smart Routing splits traffic and fails over when one is paused, and your customers' cards stay in a vault you own.
Keep your accounts
Stay under the card schemes' dispute and fraud thresholds with alerts that stop disputes early, deflection that stops them being filed, and 3D Secure where fraud risk is high.
What nutraceutical and supplement brands ask us.
Trial offers, recurring billing and health claims lead to more disputes than most retail. Acquirers price and board it accordingly.
Tell us about your nutraceuticals business.
Share what you sell, where, and how you process today. We will tell you which acquirers in our network are a realistic match before you fill in anything else.
- One application, many acquirers
- Matched to boarding rules before it is sent
- Several accounts behind one integration