Free Trials & Continuity
Merchant accounts for free trial and continuity offers
Trials convert, and they also generate disputes. One application reaches the acquirers that board continuity offers, and the card schemes' trial rules are built into what we check.
- CheckingAcquirer AUnited States
- CheckingAcquirer BUnited Kingdom
- CheckingAcquirer CEuropean Union
- CheckingAcquirer DUnited States
- CheckingAcquirer EEuropean Union
What acquirers look for
What an acquirer checks before boarding free trial and continuity offers.
Visa and Mastercard have specific rules for trials that convert to paid subscriptions: clear disclosure, explicit consent, a reminder before the first paid charge, and easy cancellation. Acquirers board you on how well you follow them.
Clear disclosure at signup
The trial length, the price after the trial and the billing frequency, shown next to the payment button.
Explicit consent
The customer agrees to the recurring charge before the trial starts.
Reminder before rebill
A notice before the first paid charge with a cancellation link, as the card schemes require.
Easy online cancellation
Cancellation online in a few clicks, without calling support.
Descriptors and receipts
A recognisable descriptor and a receipt for every charge, with how to cancel.
You must hold the licenses and registrations your markets require. Approval is always the acquirer's decision; we make sure your application reaches the ones whose rules it fits.
How Orchestrapay helps
Get approved, stay live, keep the accounts.
Get boarded
Fill in one KYC application. We pre-match it to the boarding rules of each acquirer in our network of 40+ that boards free trial and continuity offers, taking MATCH status into account, and send it only where it fits.
Never depend on one account
Run on several merchant accounts at once. Smart Routing splits traffic and fails over when one is paused, and your customers' cards stay in a vault you own.
Keep your accounts
Stay under the card schemes' dispute and fraud thresholds with alerts that stop disputes early, deflection that stops them being filed, and 3D Secure where fraud risk is high.
What free trial and continuity offers ask us.
In general terms: disclose the terms clearly, get explicit consent, remind the customer before the first paid charge, and make cancellation easy. Your acquirer will check you follow them.
Tell us about your free trials & continuity business.
Share what you sell, where, and how you process today. We will tell you which acquirers in our network are a realistic match before you fill in anything else.
- One application, many acquirers
- Matched to boarding rules before it is sent
- Several accounts behind one integration