How do I fight friendly fraud?

Dispute Deflection shares the member's usage and order details with the issuer when they question a charge, so many disputes are never filed.

Can I keep subscribers if my processor drops me?

Yes. Cards stay in your vault, and routing moves renewals to your other accounts.

In Europe it is usually required for the first charge. You decide where else to use it in your routing rules.

Can you help with in-app purchases?

Payments taken through app stores stay with the app stores. We handle card and wallet payments on your web checkout.

Dating

Merchant accounts for dating sites and apps

Dating runs on subscriptions, and subscriptions run into friendly fraud. One application reaches the acquirers that board dating, and our dispute tools keep you under the thresholds.

Talk to sales What acquirers need

Your Dating application

Matched to each acquirer's boarding rules

Acquirer A
United States
Checking
Acquirer B
United Kingdom
Checking
Acquirer C
European Union
Checking
Acquirer D
United States
Checking
Acquirer E
European Union
Checking

What acquirers look for

What an acquirer checks before boarding dating platforms.

Dating is boarded as high risk for its recurring billing, friendly fraud and romance-scam exposure. Acquirers look at how you verify members, bill subscriptions and handle cancellations.

Typical merchant category code7273

Member verification

Profile verification and controls against fake profiles and romance scams.

Subscription disclosure

Clear pricing, renewal terms and consent before the first charge.

Easy cancellation

Cancellation in a few clicks, inside the product.

Recognisable descriptors

A billing descriptor members recognise, which cuts "unknown charge" disputes.

Age policy

Members verified as adults.

You must hold the licenses and registrations your markets require. Approval is always the acquirer's decision; we make sure your application reaches the ones whose rules it fits.

How Orchestrapay helps

Get approved, stay live, keep the accounts.

Get boarded

Fill in one KYC application. We pre-match it to the boarding rules of each acquirer in our network of 40+ that boards dating platforms, taking MATCH status into account, and send it only where it fits.

Acquirer Network

Never depend on one account

Run on several merchant accounts at once. Smart Routing splits traffic and fails over when one is paused, and your customers' cards stay in a vault you own.

Keep your accounts

Stay under the card schemes' dispute and fraud thresholds with alerts that stop disputes early, deflection that stops them being filed, and 3D Secure where fraud risk is high.

What dating platforms ask us.

Recurring billing, friendly fraud and scam exposure. Acquirers that board dating know how to price it; we match you to them.

Other regulated industries

AdultMerchant accounts for adult websitesLearn more

iGaming & BettingPayment processing for iGaming and bettingLearn more

Tobacco & VapesMerchant accounts for vape and tobacco shopsLearn more

Tell us about your dating business.

Share what you sell, where, and how you process today. We will tell you which acquirers in our network are a realistic match before you fill in anything else.

One application, many acquirers
Matched to boarding rules before it is sent
Several accounts behind one integration